Collecting payments
Payit™ gives you a secure and fast way to collect and request payments from your customers.
Eligibility criteria and fees apply.
Ensure your customers can pay you easily in an efficient way that suits your business
Simple and efficient payments
Can Payit remove the headaches from your payment processes?
The payment journey
Put customer experience at the heart of your payment processes.
Eligibility
You will need to sign up to Payit terms and conditions and you may need to hold an account with us. Your business must be based and trading in the UK with a turnover above £6.5M. You must be 18 years or older. Fees apply. Speak to a NatWest Relationship Manager (where relevant) for further information, or request a call back.
Customer stories
Williams Trade Supplies
With Payit, Williams found a cost-efficient solution for collecting and sending payments, offering their customers a fast and easy way to pay online, remotely and in-store.
Sun-Hat Villas and Resorts
Sun-hat Villas, an online travel agent, previously relied on a payment system that demanded significant manual effort from both its staff and clients.
Wyboston Lakes Resort
Luxury hotel, Wyboston Lakes, turned to Payit and offering customers an alternative way to pay, one without the need to enter card details, was the way to go.
FAQs
Which Banks are connected to Payit for our customers to pay from?
Below is a list of both the CMA9 banks and other key banks/account providers that are currently connected to Payit.
Below is the connected list as of November 2023.
AIB | Nationwide |
Barclays | NatWest |
First Direct | Revolut |
HSBC | RBS |
Monzo | Ulster Bank |
Lloyds | Halifax |
TSB | Bank of Scotland |
Santander | Coutts |
Danske Bank | Ulster (NI) |
Starling Bank | HSBC - Business |
Marks and Spencer | HSBC Kinetic |
Allied Irish Bank (NI) | Allied Irish Bank |
Bank of Scotland - Business | Wise |
Lloyds Bank - Business |
How does Payit work?
Payit utilises secure Open Banking APIs to facilitate payments without the exchange of account details. This is achieved through a payment initiation call to the customer’s bank via Open Banking APIs. The customer authorises a payment using their bank’s online or mobile banking journey and funds are sent as a Faster Payment.
The API technical integration is relatively straightforward, and we have a readily accessible sandbox which you can use to safely develop and test in. Please see our developer zone for technical specs.
If you are using e-Commerce site such as WooCommerce then you can request our plug-in.
How much does it cost?
Our charging structure is based on a fixed rate per transaction, with discounts applied for large volumes. Please complete the form with your business details and we’ll happily contact you with details of pricing.
What should I do if I suspect fraud with my Payit service or dedicated Payit bank account?
If you suspect fraud has occurred with either your Payit service or dedicated Payit bank account, please contact the dedicated NatWest/RBS fraud teams immediately.
Commercial Fraud Operations: 0800 161 5157.
Our dedicated fraud operations team will ensure that your accounts remain secure, and that any vital information is collected to ensure that your funds remain safe.
What happens if NatWest/RBS systems suspect potential fraud?
We monitor all payment channels for suspicious activity. If we identify a potentially fraudulent sending payment transaction, we will hold the payment and contact you before taking any further action.
If you suspect fraud has occurred with either your Payit service or dedicated Payit bank account, please contact the dedicated NatWest/RBS fraud teams immediately.Commercial Fraud Operations: 0800 161 5157.